Now Hiring - Client Service Representative (CSR) / Account Manager Full Time in Hudson, MA

MUST HAVES:

• Prior work experience in print, mail, fulfillment, or promotional industry
• Prior experience with estimating ,
• Prior experience with billing/invoicing experience
• Prior experience with large scale project management

RESPONSIBILITIES:

The primary responsibilities are to support clients to ensure completion of their projects and serve as consultant to meet client’s marketing production services objectives.

The successful candidate will be required to:

• Respond to new and existing client inquiries and order requests including understanding client requirements, initiating estimates and quotes and providing technical support to achieve clients marketing goals
• Enter orders into ERP system
• Create purchase orders for varied components of projects
• Work closely with production team as client advocate to communicate objectives clearly and manage production to ensure quality and expectations are met
• Handle client communication and documentation for client meetings, project status, inventory, and project/program requirements.
• Track project schedules, budgets, and quality goals for each client project
• Proactively resolve issues and handle challenges to meet client objectives

Requirements of Client Service Representative/Account Manager:

This is a Direct Hire position. The hours are Mon-Fri 8AM-4:30PM with some flexibility. The salary range is $55,000-$60,000 based on experience.

BENEFITS OFFERED:

Health Insurance, 401K, Life Insurance, PTO, Paid Holidays, and More!

Job Type: Full-time

Salary: $51,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• No travel

Ability to commute/relocate:

• Hudson, MA 01749: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Printing: 2 years (Preferred)
• ERP systems: 2 years (Preferred)
• Purchase Orders: 2 years (Preferred)

Work Location: In person

Speak with the employer
+91 [please apply online]570